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December 1st P500 Charging/Shipping Update + Important E-Mail Information

Hi everyone! 

Just a quick note today to pass along the good news that the SpaceCorp 4-card sets came in about a week early! When we found out they were coming in this week, we decided to hold the Talon and The Dark Sands shipments and ship them all together with SpaceCorp, in hopes that as many customers as possible can get all these games before Christmas.

Shipping:
So beginning this coming Monday, December 3, we will ship these four items:

SpaceCorp
Talon 1000
Talon Replacement Countersheets
The Dark Sands

We're hoping to finish all the P500 shipping for those games in about 10 days, and then turn to shipping these 7 Commands & Colors Reprints:

C&C Ancients base game
C&C Ancients Expansion #1
C&C Ancients Expansion #2/3 
C&C Napoleonics Spanish Army Expansion 
C&C Napoleonics Russian Army Expansion 
C&C Napoleonics Austrian Army Expansion 
C&C Napoleonics Prussian Army Expansion

Hopefully, these reprints will only take us a few days to ship, as we have moderate order numbers for most of them.

And then, as soon as we can get reset after the C&C shipments, we'll ship our final four games of the year:

Panzer Expansion 4: France 1940  
Paths of Glory, Deluxe Edition 
Paths of Glory, Deluxe Edition Mounted Map
SPQR Deluxe, 2nd Printing(+ Barbarian)

Charging:
We didn't want to start charging for the Commands & Colors reprints until we are shipping SpaceCorp, Talon, and Dark Sands. So we'll start charging this Monday, December 3, for these games, one per day:

C&C Ancients base game (5 lbs)
C&C Ancients Expansion #1 (4 lbs)
C&C Ancients Expansion #2/3 (4 lbs)
C&C Napoleonics Spanish Army Expansion (4 lbs)
C&C Napoleonics Russian Army Expansion (4 lbs)
C&C Napoleonics Austrian Army Expansion (4 lbs)
C&C Napoleonics Prussian Army Expansion (4 lbs)

Then, around Dec 10-13 or so, we'll charge for these final four 2018 shipments:

Panzer Expansion 4: France 1940  (4 lbs)
Paths of Glory, Deluxe Edition (5 lbs)
Paths of Glory, Deluxe Edition Mounted Map (2 lbs)
SPQR Deluxe, 2nd Printing(+ Barbarian) (4 lbs)

For you guys calculating shipping charges for these games, I've included the weights we are using for shipping in parenthesis after each game title, above.  

To avoid any delays in your game shipment, please make sure you've updated your charge cards on our website before we charge. If you use the "Pay by Check" P500 option, please send your checks in by the above dates. Thanks!

Office/Website E-Mail Information:
As I mentioned in our November update, our office has had quite a few problems with email over the past 6 weeks or so, especially with non-US email - although we also had an outgoing mail issue that affected mail we sent (or thought we sent) to US customers as well. I want to apologize for any frustration and inconvenience this has caused.

Mitch has identified and rectified the technical issues with our gmtgames.commail addresses and we should now have reliable email comms again. If you have any unanswered mail or unresolved issues, please contact the office folks again, either via phone or online chat (top right of any page of our website) or e-mail. For the office e-mail, please use the gmtoffice@gmtgames.comaddress. Also, please make sure that you set up these two email addresses in your e-mail client to "Always receive mail from" to make sure you don't miss any important communications from the website or office:

support@gmtgames.com (this is the new address our website will use for auto-email notifications)
gmtoffice@gmtgames.com (the main office email address)

That's all for now. I'll send the full December customer update in a few weeks. Thanks, as always, for your support of GMT Games and our P500 program.

Enjoy the games!

© Chris Baylis 2011-2015